Effective Date: June 2024
This Privacy Policy governs the collection, use, and protection of personal information by American Dream Financial Services, LLC, operating as RevForce.ai ("we" or "us"), in connection with our website and software services (collectively, the "Services"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations.
1. Information We Collect
a. Personal Information:
We collect various types of personal information that you voluntarily provide to us, including:
Contact Information: Such as your full name, email address, postal address, and phone number. This information allows us to communicate with you effectively, process your orders, and provide personalized customer service.
Account Registration Details: Information necessary for creating and managing your account, including your chosen username, password, and any other credentials required to access our Services securely.
Payment Information: Details necessary to process payments for products or services you purchase from us, which may include credit card information, billing address, and other payment method details. We utilize trusted payment processors to handle these transactions securely.
Communications Preferences: Your preferences regarding the receipt of communications from us, including marketing communications. This includes opting in or out of receiving promotional offers, newsletters, and other marketing materials.
b. Automatically Collected Information:
In addition to the information, you provide directly, we automatically collect certain information using cookies, web beacons, and similar technologies when you interact with our website and Services:
Cookies: These are small text files that are stored on your device when you visit our website. Cookies help us enhance your user experience by remembering your preferences, personalizing content and advertisements, analyzing site usage trends, and improving our Services' functionality and performance. You can manage cookie preferences through your browser settings.
Usage Data: We collect data about your interactions with our website, such as pages visited, features used, time spent on the site, and other user behavior patterns. This information helps us understand how users navigate and interact with our Services, enabling us to optimize our website layout, improve user experience, and troubleshoot technical issues.
c. Third-party Analytics:
We may also use third-party analytics services, such as Google Analytics, that collect, monitor, and analyze this type of information to improve our Services' functionality and performance. These third parties may use cookies and similar technologies to gather information about your activities on our website and other websites you visit.
1. Purpose of Data Collection: We collect and use this information for the following purposes:
Service Delivery: To provide and manage the Services you request, including processing transactions, fulfilling orders, and providing customer support.
Improvement of Services: To analyze usage trends, monitor the effectiveness of our marketing campaigns, and enhance the functionality and performance of our website and Services.
Personalization: To customize your experience by delivering content and advertisements tailored to your interests and preferences.
Compliance and Security: To comply with legal obligations, such as tax and accounting requirements, and to protect against fraud, unauthorized transactions, and other liabilities.
2. Retention of Information:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices: You can manage cookie preferences through your browser settings and opt out of certain types of data collection and processing. However, please note that disabling cookies may affect your ability to access and use certain features of our website and Services effectively.
2. Use of Collected Information
We utilize the information we collect for a variety of purposes aimed at delivering and enhancing our Services, ensuring personalized experiences, and complying with legal obligations:
a. Service Delivery:
We process the personal information you provide to us to fulfill our contractual obligations and provide you with the Services you request.
This includes:
Processing transactions: Facilitating payments for products or services you purchase from us, ensuring secure transactions through trusted payment processors.
Fulfilling orders: Delivering products or services to you, including managing subscriptions and providing access to digital content or software licenses.
Customer support: Responding to your inquiries, troubleshooting issues, and providing technical assistance to ensure a seamless user experience.
b. Improvement of Services:
We analyze the data collected, including usage patterns and interactions with our Services, to continually improve and optimize our offerings.
This involves:
Analyzing usage trends: Identifying popular features, pages visited, and user preferences to enhance user experience and streamline navigation.
Troubleshooting technical issues: Diagnosing and resolving problems to maintain the functionality and reliability of our Services.
Enhancing performance: Optimizing server performance, load times, and overall system responsiveness to provide a smooth and efficient user experience.
c. Personalization:
We use the information to tailor our Services to meet your specific needs and preferences, including:
Customizing content: Providing personalized recommendations, content suggestions, and targeted advertisements based on your usage history and interests.
Adapting user interfaces: Adjusting interface elements, layout, and functionality to improve usability and user satisfaction.
d. Communication:
We communicate with you to provide important updates, administrative messages, and marketing communications, while respecting your preferences:
Sending administrative messages: Notifying you about account activity, changes to our terms or policies, and other essential service-related information.
Updates and notifications: Informing you about new features, product enhancements, and relevant announcements that may enhance your experience.
Marketing communications: Sending promotional offers, newsletters, surveys, and other marketing materials based on your communication preferences. You can manage your preferences or opt out of marketing communications at any time through the settings in your account or by contacting us directly.
Data Aggregation and Anonymization: In some cases, we may aggregate and anonymize personal information for statistical analysis and reporting purposes. Aggregated data does not personally identify you and is used to analyze trends, monitor the effectiveness of marketing campaigns, and improve our Services.
3. Sharing of Information
We prioritize the protection and confidentiality of your personal information. However, there are circumstances where we may share your information to ensure the provision of our Services, comply with legal obligations, or facilitate business operations:
a. Service Providers:
We engage trusted third-party service providers who assist us in delivering and optimizing our Services. These service providers may include:
Payment processors: To facilitate secure payment transactions when you purchase products or services from us.
Hosting providers: To host and maintain our website, databases, and other infrastructure necessary to operate our Services securely and efficiently.
Customer support services: To assist in resolving inquiries and providing technical support to ensure a positive user experience. We enter into contractual agreements with these service providers to ensure they adhere to applicable privacy laws and maintain the confidentiality and security of your personal information.
b. Legal Compliance:
We may disclose your information when required by law or in response to lawful requests by public authorities, including:
Compliance with legal obligations: To comply with applicable laws, regulations, legal processes, or governmental requests, such as tax and accounting requirements.
Law enforcement and national security: To respond to subpoenas, court orders, or other legal processes; to protect our rights, property, or safety; or to prevent illegal activities or fraud.
c. Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your personal information as part of the transaction. Any such transfer will be conducted in compliance with applicable data protection laws and with appropriate safeguards to protect your privacy rights.
d. Consent and Disclosure Considerations:
We do not sell your personal information to third parties for their own marketing purposes without your explicit consent. If we intend to use your information in ways not covered by this Privacy Policy, we will notify you and obtain your consent where required by law.
e. Anonymized and Aggregated Data:
We may share anonymized and aggregated data with third parties for various purposes, including statistical analysis, market research, and business planning. This data does not personally identify you and is used to analyze trends and improve our Services.
f. International Data Transfers:
Your personal information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your jurisdiction. When we transfer your information internationally, we will implement appropriate safeguards to ensure your data is protected.
4. Your Rights and Choices
We respect your rights to control your personal information and offer you the following options:
a. Access, Correction, and Deletion:
You have the right to access, correct, update, or delete your personal information held by us.
This includes:
Access: You can request access to the personal information we hold about you, including details of how we use and process your data.
Correction and Updates: You have the right to correct any inaccuracies or incomplete information we hold about you.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations and exceptions under applicable laws.
b. Data Portability:
You have the right to request a copy of your personal data in a structured, machine-readable format, where feasible, to transfer it to another data controller.
c. Marketing Communications:
You can manage your preferences regarding marketing communications:
Optout: You can opt out of receiving promotional emails and marketing communications by following the unsubscribed instructions included in these communications or by contacting us directly.
d. Cookie Preferences:
You can manage cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to access and use certain features of our website and Services effectively.
e. Do Not Track Signals:
We do not currently respond to browser 'Do Not Track' signals.
f. California Privacy Rights:
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see our separate CCPA Addendum for more information on your rights and how to exercise them.
g. EU Data Subjects:
If you are in the European Economic Area (EEA) or the United Kingdom (UK), you have certain rights under the GDPR concerning your personal information. Please see our separate GDPR Addendum for more information on your rights and how to exercise them.
5. Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Encryption: We use industry standard encryption protocols to protect sensitive data transmitted between your browser and our servers.
Access Control: We restrict access to your personal information to authorized personnel and third-party service providers who need to know that information to process it for us, and who are subject to strict confidentiality obligations.
Data Minimization: We collect and retain only the personal information necessary for the purposes outlined in this Privacy Policy.
Security Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks, and we conduct periodic security assessments and audits to strengthen our security measures. Despite our efforts to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date at the top of the policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: American Dream Financial Services, LLC RevForce.ai PO Box 3127 Princeton, NJ 0854-33127 [email protected]